Shipping policy

Delivery Timelines

  • All dairy products are freshly packed and dispatched daily to ensure maximum freshness.

  • Standard delivery time is same-day or next-day, depending on the order cut-off time and your location.

  • Delivery may be delayed due to unforeseen events like weather conditions, traffic restrictions, or festivals.

1. Shipping Charges

  • Free delivery may be available on orders above a certain amount (if applicable).

  • Orders below the free shipping threshold may incur a nominal delivery charge, displayed at checkout.

2. Order Tracking

  • Once your order is processed, you will receive a confirmation message or email with delivery details.

  • For same-day deliveries, our delivery team may call or message before arriving.

3. Handling & Quality Assurance

  • All products are handled with strict hygiene standards and transported in temperature-controlled conditions whenever necessary.

  • Please ensure someone is available to receive the delivery, as perishable products cannot be returned once delivered.

4. Missed Deliveries

  • If delivery is missed due to customer unavailability, our team will attempt to contact you for rescheduling.

  • Re-delivery may incur additional charges depending on location and availability.

5. Contact for Shipping Issues

If your order is delayed, missing, or damaged during shipping, please contact our support team immediately: